CUSTOMER FEEDBACK

We always value the feedback from the families we serve. Please take the time and complete the following questionnaire, as it will enhance our ability in providing compassionate care for our families. Thank You!

Choose one of the following:

I have contracted funeral services from Moura
I have visited/assisted a funeral organized by Moura

Layout

Date

Hall No.

Family Name

Do you feel you were met with a service excellence?

Strongly Disagree	Disagree	Neutral	Agree	Strongly Agree
Item #1 Strongly Disagree	Item #1 Disagree	Item #1 Neutral	Item #1 Agree	Item #1 Strongly Agree

Was the timing of the funeral service convenient for you?

Strongly Disagree	Disagree	Neutral	Agree	Strongly Agree
Item #1 Strongly Disagree	Item #1 Disagree	Item #1 Neutral	Item #1 Agree	Item #1 Strongly Agree

Were the funeral hall, equipment and vehicles clean and well-maintained?

Strongly Disagree	Disagree	Neutral	Agree	Strongly Agree
Item #1 Strongly Disagree	Item #1 Disagree	Item #1 Neutral	Item #1 Agree	Item #1 Strongly Agree

How would you rate the staff's professionalism and empathy during the funeral?

Strongly Disagree	Disagree	Neutral	Agree	Strongly Agree
Item #1 Strongly Disagree	Item #1 Disagree	Item #1 Neutral	Item #1 Agree	Item #1 Strongly Agree

Were all of your requests and preferences met during the funeral planning process?

Strongly Disagree	Disagree	Neutral	Agree	Strongly Agree
Item #1 Strongly Disagree	Item #1 Disagree	Item #1 Neutral	Item #1 Agree	Item #1 Strongly Agree

Do you feel the funeral service quality was value for money?

Strongly Disagree	Disagree	Neutral	Agree	Strongly Agree
Item #1 Strongly Disagree	Item #1 Disagree	Item #1 Neutral	Item #1 Agree	Item #1 Strongly Agree

How likely are you to recommend Moura funeral to others?

Not at all Likely Extremely Likely
0	1	2	3	4	5	6	7	8	9	10

General Comments

Rate Us

CUSTOMER FEEDBACK

Quick Links

Contact Us

Services